After 12 months of being “fobbed off”, this disgruntled lawyer decided legal action was his most appropriate recourse.
A New South Wales lawyer has defeated Domino’s Pizza after the cheesy baked dough conglomerate failed to deliver his food and then subsequently broke a promise for a full refund.
Domino’s has been ordered by a court to pay Corrimal lawyer Tim Driscoll $1,203.27 over a $37.35 order on Anzac Day last year that never came, according to The Daily Telegraph.
Driscoll reportedly ordered a meatlovers' pizza, a vegetarian pizza, a Hawaiian pizza, two garlic breads and two 1.25 litres of Coke from his local Fairy Meadow Domino's for a party.
After an hour of waiting, he called the store and the manager apologised and said they were “inundated” with orders and that the lawyer would instead get a refund.
The refund, however, also failed to arrive.
After a year of waiting, Driscoll decided that legal action was his best recourse.
“They kept saying they were looking into it but after 12 months of fobbing me off with ‘we'll get back to you,’ I thought I had to bring it to a head,” the lawyer told The Daily Telegraph.
“I took the extreme step of going to court,” he said.
Driscoll, who is a personal injury and workers compensation specialist, sued for $9,000 in damages for breach of contract.
He said, however, that he is happy that the order covered his legal costs.
Driscoll said he has asked the Australian Competition and Consumer Commission to look into possible consumer law breaches.
Domino’s, which did not appear in court for the trial, will appeal the decision, the report said.
