McInnes Wilson COO enjoys the opportunity to shape a new position

As a leader, Cathy Reynolds is focused on collaboration

McInnes Wilson COO enjoys the opportunity to shape a new position
Cathy Reynolds

Debuting in a newly created role might be viewed as a challenge for some, but for Cathy Reynolds, it represented an opportunity to put her own stamp on the position.

Reynolds was announced as the new COO of McInnes Wilson last November, joining a crop of new leaders at the firm. In this interview conducted shortly after her appointment, Reynolds talks the challenges she anticipated in taking on the COO role, her vision for the firm, and the legacy she hopes to leave.

What made you decide to take on the COO role at McInnes Wilson?

McInnes Wilson was on my list of preferred firms and so I was excited to learn that they had decided to appoint a COO. Subsequent discussions with Paul Tully and other leaders confirmed that this was the opportunity I was looking for.

What part of this new role are you most excited about?

It’s exciting to step into a newly created role where there is opportunity to shape the position.

What are some challenges you anticipate facing as you commence in this role?

I think we are all facing similar and more complex challenges as we experience change faster than ever before. Ensuring we have a clear strategy, invest in initiatives that align with our objectives and stay on track, will be key. Talent acquisition/retention, Cybersecurity and the opportunities presented by generative AI are a few areas that will continue to challenge us into 2024 and beyond.

What’s your overall vision for the firm?

That’s a big question! To support our teams to continue to deliver an exceptional experience to clients while ensuring we are contributing to the community, nurturing, and developing our people and adopting tools and technologies to support efficiency and innovation.

How do you plan to work together with the rest of the executive leadership to carry out this vision?

Collaboratively! I've been fortunate to work closely with Paul Tully since joining the firm in July while getting to know the new executive team and planning for a seamless transition in January. There is a great wealth of knowledge and experience across the group; I'm grateful and honoured to be part of it.

What are you hoping to be known for in your tenure as COO?

Supporting our principals and teams both operationally and strategically to deliver their best while always prioritising their ongoing wellbeing and happiness.